The Shoutbox
I got cupped yesterday for the first time - a very interesting experience
Originally Posted by MovieGal
It's nice they have us work remotely. No noise of call center and I can watch/listen to movies.
That sounds much nicer!
It's nice they have us work remotely. No noise of call center and I can watch/listen to movies.
Originally Posted by MovieGal
Originally Posted by FilmBuff
I hope they fix that system!
It's back up but mgmt has warned it may go back down throughout the day.
Let's hope it does not come to that.
Originally Posted by FilmBuff
I hope they fix that system!
It's back up but mgmt has warned it may go back down throughout the day.
I hope they fix that system!
Originally Posted by FilmBuff
Originally Posted by MovieGal
At one time, I managed over 100 techs over 12 states.

I call customer to set up appointments.

Right now my workload is 1,000 tickets a month. Back then about 3,000.
Is it taking longer to get through the tickets?
Today our system was down for 2 hrs.

McClane asked if it was a POS system. I was explaining my job.
Originally Posted by MovieGal
At one time, I managed over 100 techs over 12 states.

I call customer to set up appointments.

Right now my workload is 1,000 tickets a month. Back then about 3,000.
Is it taking longer to get through the tickets?
At one time, I managed over 100 techs over 12 states.

I call customer to set up appointments.

Right now my workload is 1,000 tickets a month. Back then about 3,000.
Originally Posted by John McClane
is it a POS?
No I scheduled Fire, Burglary, Card Access and Closed Circuit TV inspections for an Alarm company. I manage about 70 technicians over 7 states.
that joke is like 100 times better than that disaster i put on last night.