I loved every second of this show. My expectations weren't exactly high, but even if they were, I think this show would have exceeded them. It's rich, complex, and plays out more like a dense sci-fi novel than a run-of-the-mill Star Wars show. No show is perfect, but this is head and shoulders above anything Disney+ has put out so far on either the Star Wars or Marvel spaces.
The characters come across as real people, with real problems and asperations, and plenty of gray area as far as their actions and morality is concerned. There are no "Han shot first" meme scenes here or cardboard cutout mustache-twirling villains - the Empire characters are at least as interesting as the ostensible heroes.
To counter the NYT in their quoted review above... what they said is complete bullshit. The writing in this show is stellar; that goes for the dialogue and the plotting, which unfolds nicely over the entire run of the season, more akin to early seasons of Westworld than the plastic Star Wars content produced so far by Disney. I kept waiting for the show to come apart at the seams, but when I was sitting on the edge of my seat during a late season episode, I finally realized it just wasn't going to happen.
Easily the best SW content since
Rogue One, putting it in league with that film,
A New Hope, and
The Empire Strikes Back as my favorite material in the SW universe. Objectively, this is better material than A New Hope, but nostalgia won't allow me rank it as such.